Since January 1, 2015, DV Parking Ltd. has taken over the customer service responsibilities of DKV Debreceni Közlekedési Zrt. through legal succession. The office provides personal and telephone customer support during regular business hours, operating 8 hours a day.

In addition, customers can reach the support team 24/7 via email through the official email address.  The company’s goal is to ensure that all communication channels—whether in person, by phone, or electronically—enable efficient, prompt, and legally compliant customer service, always with customer satisfaction in mind.

Key Responsibilities of the  Customer Service Team:

• Handling customer complaints related to parking and public transportation in Debrecen
• Providing information on public transport and parking-related inquiries
• Managing penalty fee payments
• Responsible handling of lost and found items in accordance with legal regulations
• Selling parking passes
• Selling DKV Zrt. travel vouchers, including:
  • Single tickets
  • Monthly passes
  • Pass ID cards

With a commitment to reliable service and customer satisfaction, DV Parking Ltd. continues to ensure smooth and accessible support for all public transport users in Debrecen.

Opening hours:

Monday – Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 6:00 a.m. – 4:00 p.m.
Saturday – Sunday: Closed

Address: 27 Füredi Road, 4027, Debrecení
Phone:(+36)  52 531 513
Website:dvparking.hu