Debrecen4U
September 23, 2025
Further developments in the DKV passenger information system
According to the Act on Passenger Transport Services, the local government, which provides local transport as a voluntary task, is responsible for preparing a concept for the operation and development of a public service timetable that is uniformly accessible to passengers in electronic form and an electronic travel organizer. Gergely Pacza, Head of the Urban Development Department, submitted a proposal to the city assembly. Gergely Pacza, head of the urban development department, submitted a proposal on this matter to the city council.
It states that, based on the public service contract in force between DKV Zrt. and the local government, DKV’s responsibilities include passenger information, posting timetable announcements, and informing passengers on an electronic community platform, so the concept was also prepared by the company.
It describes the results achieved so far, including the fact that two years ago, after the mobile application, DKV Zrt. made its real-time passenger information available on two additional platforms. The company is also publishing these on the menetrend.app mobile phone application and on Google Maps. DKV Free Wi-Fi is now available in all vehicles. The service’s bandwidth allows passengers to browse the internet and social media and take care of school and office matters while on the move, or plan their onward journey on the tram using the DKV app containing real-time data.
In July 2025, a completely new mobile app, MyDKV, replaced the previous TransIT app, and DKV’s website, including the timetable search, was also renewed.
The app, available on Android and iOS systems, shows the currently running services and all stops in a map view when opened.
As part of the GreenMob Project, users can use the carbon dioxide calculator integrated into the menetrend.app mobile app to measure how much less harmful emissions public transport has compared to private transport.
They also mention that, taking into account expectations, passenger feedback, and surveys, DKV Zrt. is working on further developments.
The renewal of the traffic planning system is in progress, as well as the development of the hardware and software elements of the traffic management system. Thanks to these developments, the updating and frequency of real-time data will improve.
The new software is being developed entirely to support DKV Zrt.’s traffic planning and traffic management tasks. They add that modules are being introduced to support all processes.
According to their promise, “After the introduction of the new central software package, there will be a significant improvement in the quality of real-time data, which is essential for current and future partners who use them to be able to provide quality service. The up-to-date and error-free production and continuous maintenance of this data will also significantly contribute to improving the user experience of our own renewable mobile application.”
The document also reports:
- In addition to the introduction of DKV Zrt.’s new mobile application, future development directions for the menetrend.app mobile application are already being outlined at the planning level. For example, the creation of a reporting interface for handling passenger complaints, and
- the placement of scannable QR codes at stops to identify the current location, which would mainly help users without local knowledge, but starting points for route planning could also be simply specified.
- Another development option is the display of bus stops to indicate exact boarding locations in the case of groups of stops with the same name, such as Nagyállomás or Segner Square.
- A customizable route planner that takes into account the user’s journeys covered by the pass and offers planning options such as minimal transfers, least walking, or fastest arrival.
- A system of automated error notifications to the service provider and a smartwatch-compatible application are also under planning.
The city council will decide on the proposal at its meeting next Thursday.
Source and photo credit:dehir.hu
